Education Chairpersons

Alicia Piraino CPCU, MBA, AIC, AIM, AINS, AIS

Alicia is a Claim Team Manager at State Farm Insurance where she has worked since 1998.  She earned her CPCU in 2015 and has demonstrated a commitment to continuing education throughout her career.  Over the years she has obtained her AIC, AIM, AINS, and AIS designations as well as completing her MBA.  Alicia’s insurance career has been focused in the auto property claims arena.  She is originally from Central Illinois but considers New York her home after living here for more than 18 years. 

Kathleen Armina  CPCU, ARC, AIC, AIS, AINS, ACS

Kathleen began her career in 2003 with American National Insurance Company in Albany, New York.  She held various positions in Claims until 2016, when she moved into her current position as a Regulatory Compliance Analyst.  Kathleen is a proponent of lifelong learning, and has earned her AIC, AIS, AINS, ACS and ARC designations, in addition to her 2016 CPCU designation.

Jeffrey LaPlante CPCU, ChFC, AINS, AIS  

Jeff LaPlante is a personal lines fire Underwriting Supervisor with State Farm Insurance. He is a local graduate of Siena College in Loudonville and began with State Farm in 2009. Jeff has earned AINS, AIS, and ChFC, designations and completed his CPCU in 2017.



Robert Drosdick CPCU 


Communications Chairperson

Fedel Phillips

New Designee Committee Chairpersons

Cody Cacicio CPCU, ALMI, AINS, AAI, ACS 

Cody began his insurance career in Albany, New York at American National Insurance Company in 2012. Starting in Product Management as a Product Management Analyst, he displayed an array of technical skills and moved his way through several teams and departments to his current position as a Programmer Analyst and site lead for Business Intelligence. His insurance background dates back even farther as an actuarial intern for a Central Vermont Insurance Company, where soon after, relocated to Albany full time. He attended SUNY Albany and received a Bachelor’s Degree in Mathematics and Actuarial Science and has continued his education with several other designations and certifications.

Colleen Potten CPCU

Colleen Potten is a Senior Underwriter for State Farm Insurance.  She has worked for State Farm since 1998, relocating to the Ballston Spa office in 2012 from New Jersey.  She has a Bachelor’s degree in Business Administration from William Paterson University and a Master’s degree in Business Administration from Centenary College.  Colleen earned her CPCU designation in 2017.   

Diversity Chairperson

Elaine Bortell CPCU, CIC

Elaine's 28 year career in insurance has all been with Sterling Insurance. She has worn many hats over the years. She is currently the Assistant Vice President of Personal Lines Underwriting at Sterling and is responsible for Auto Compliance and DFS filings.